Pricing and consumer engagement: Trends in the UK communications sector

What Market Radar took from it

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1. 24% of UK households took action in response to communications affordability issues in October 2025 (switched package or tariff, cut spend elsewhere, cancelled a service, changed payment method or missed a payment)

   OfcomUnited KingdomFeb 2026

Used in Market Radar

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About this report

Publisher

Ofcom
All 4 Ofcom reports in the library

Published

26 Feb 2026

Type

Official statistics

Countries

• United Kingdom

Regions

• EMEA

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