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AI at Work: Why Strategy Matters More Than Tools

BCG2026Surveyn=12,000Global

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  1. Frontline employees using AI regularly (daily or several times a week) (%): 74

    BCG2026

  2. Organizations using AI to reshape workflows end-to-end or invent new business models (%): 42

    BCG2026

  3. Organizations using AI to reshape workflows end-to-end or invent new business models (%): 22

    BCG2025

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About this report

Published
2026
Type
Survey
Sample
n=12,000
Regions

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