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Customer story · L'Oréal L'Oréal Groupe

From one pilot
to 20+ brands.

L'Oréal started with a test on Maybelline New York. Today ADIN.AI works across more than 20 L'Oréal brands, as the group's strategic partner for AI in marketing.

GroupL'Oréal
IndustryBeauty
First brandMaybelline New York
Today20+ brands
RoleStrategic partner for AI in marketing
L'Oréal Paris Elseve campaign: a woman holding an Elseve shampooGarnier ambassador Gisele BündchenKérastase Elixir Ultime hair oil
Vichy Liftactiv Collagen Specialist serumMaybelline New York ambassador Miley CyrusYves Saint Laurent Libre perfume
The relationship

A partner,
not a tool.

L'Oréal does not treat ADIN.AI as one more tool. It treats ADIN.AI as its strategic partner for AI in marketing.

That shapes how the work is done. L'Oréal tests each new ADIN.AI capability first and learns from it. The ADIN.AI and L'Oréal teams plan the next step together.

The journey

Three steps, one direction.

01

Start with one brand.

It began as a test with Maybelline New York. A Q2 2024 awareness campaign ran on Smart Optimization and AI Media Planner. Cost per ad recall fell 71%.

Read the Maybelline story →
02

Test every new capability first.

When ADIN.AI builds something new, L'Oréal is the first to test it. Both teams learn from each test before it goes further.

03

Scale across the group, together.

Today ADIN.AI covers 20+ L'Oréal brands. The ADIN.AI and L'Oréal teams move through this transformation together.

Across the group

From one brand to 20+.

Brands on ADIN.AI · L'OréalL'Oréal Groupe
20+L'Oréal brands todayStarted with one brand: Maybelline New York, Q2 2024
Strategic partner for AI in marketingFirst to test new capabilities
Read where it started →
Maybelline New YorkL'Oréal Paris ElseveGarnierKérastaseLa Roche-PosayVichyCeraVeKiehl'sLancômeYves Saint LaurentEmporio ArmaniPrada

A selection of the L'Oréal brands that work with ADIN.AI.

“Their platform's ability to analyze real-time data across multiple channels allowed us to adapt our media spend dynamically.”
Digital Project Manager, L'OréalOn the Maybelline New York campaignMaybelline New York
Maybelline New York Superlock Brow Glue, the campaign product
Videos

Hear it from the work.

Two short films on the L'Oréal work, with Turkish subtitles.

Video cover: How did we transform our digital media management with AI?

How did we transform our digital media management with AI?

Video cover: What happens when the world's beauty leader uses AI to power every media planning decision?

What happens when the world's beauty leader uses AI to power every media planning decision?

Brand stories

Results, brand by brand.

All brand stories →
Maybelline New York Superlock Brow Glue and mascaraMaybelline New York71%lower cost per ad recall71% lower cost per ad recall
67%lower cost per reach
Read the story ↗
Maybelline New York lipstick campaign visual with ADIN.AIMaybelline New York15%total cost per thousand impressions reduction15% total cost per thousand impressions reduction
118%impression target achieved
Read the story ↗
L'Oréal Paris Elseve Glycolic GlossL'Oréal Paris Elseve5.7%increase in ad recall5.7% increase in ad recall
71%decrease in cost per thousand impressions vs benchmark
Read the story ↗
L'Oréal Professionnel ARML'Oréal Professionnel2.8Xpurchase increase2.8X purchase increase
5%return on ad spend increase
Read the story ↗
L'Oréal Professionnel ARML'Oréal Professionnel206.2%purchase increase206.2% purchase increase
89.1%return on ad spend increase
Read the story ↗
L'Oréal Türkiye Dermatological Beauty DivisionL'Oréal Dermatological Beauty5.5Xpurchase growth5.5X purchase growth
35.8%return on ad spend increase
Read the story ↗
Kerastase Elixir UltimeKérastase6.4%increase in purchase6.4% increase in purchase
20.1%increase in return on ad spend
Read the story ↗
La Roche-Posay SunscreenLa Roche-Posay65%decrease in cost per action65% decrease in cost per action
66%increase in return on ad spend
Read the story ↗
LarocheposayLa Roche-Posay40.6Mreach40.6M reach
88%click-through rate increase vs benchmark
Read the story ↗
VichyVichy36.5Mreach36.5M reach
−18%cost per thousand impressions decrease vs benchmark
Read the story ↗
VichyVichy27Mreach27M reach
−29%cost per click decrease vs benchmark
Read the story ↗
CeraveCeraVe43Mreach43M reach
4.6Xclick-through rate increase vs benchmark
Read the story ↗
SkinceuticalsSkinCeuticals8.4Mreach8.4M reach
165%view rate increase vs benchmark
Read the story ↗
Kiehl's Retinol Skin-Renewing Daily Micro-Dose SerumKiehl's210%sales target exceeded210% sales target exceeded
113%traffic goal achieved
Read the story ↗
Kiehl's Ultra Facial Cream & Creamy Eye TreatmentKiehl's156%purchase target achieved on Trendyol156% purchase target achieved on Trendyol
25%year-on-year return on ad spend growth on Trendyol
Read the story ↗
Kiehl's Ultra Facial CreamKiehl's17%drop in cost per acquisition17% drop in cost per acquisition
90%of sales target reached
Read the story ↗
Lancome's La Vie Est Belle PerfumeLancôme126%purchase target achieved on Trendyol126% purchase target achieved on Trendyol
2Xyear-on-year return on ad spend growth on Trendyol
Read the story ↗
Lancome PerfumeLancôme100%sales target reached100% sales target reached
265%traffic goal achieved
Read the story ↗
Yves Saint Laurent PerfumeYves Saint Laurent167%sales target exceeded on Trendyol167% sales target exceeded on Trendyol
167%traffic goal reached on Trendyol
Read the story ↗
Yves Saint Laurent's Libre PerfumeYves Saint Laurent120%purchase target achieved on Trendyol120% purchase target achieved on Trendyol
6Xyear-on-year return on ad spend growth on Boyner
Read the story ↗
Giorgio Armani's My Way PerfumeGiorgio Armani155%purchase target achieved on Trendyol155% purchase target achieved on Trendyol
2Xyear-on-year return on ad spend growth on Trendyol
Read the story ↗
Emporio Armani PerfumeEmporio Armani138%sales target achieved138% sales target achieved
166%traffic goal exceeded
Read the story ↗
Prada's Paradoxe Extreme PerfumePrada127%purchase target achieved on Trendyol127% purchase target achieved on Trendyol
3Xyear-on-year return on ad spend growth on Trendyol
Read the story ↗
For the restless

You were always going
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