Accenture Banking Consumer Study 2025 (via Banking Day)

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 17% of Australian consumers use a digital bank in some capacity

   AccentureAustraliaApr 2025n=1,500

2. 57% of Australian consumers are embracing multi-banking relationships

   AccentureAustraliaApr 2025n=1,500

3. 71% of Australians like seeing branches in their neighbourhood; 65% turn to branches for complex issues

   AccentureAustraliaApr 2025n=1,500

4. 92% of Australian respondents say data security, fraud protection and privacy are important when choosing a bank

   AccentureAustraliaApr 2025n=1,500

Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Accenture
All 13 Accenture reports in the library

Published

10 Apr 2025

Type

Survey

Sample

n=1,500

Countries

• Australia

Regions

• APAC

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