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Consumer Pulse Research 2026: Talk to my AI agent (Italy results, via ADC Group)

Accenture30 Jul 2026SurveyItaly

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press coverageThe link goes to an article about the report, where Market Radar checked the figures.

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

  1. 24% of consumers in Italy value in-person interactions to build trust as AI agents spread

    AccentureItalyJul 2026

  2. 26% of consumers in Italy would let an AI agent take the final purchase decision within preset parameters, before payment authorisation

    AccentureItalyJul 2026

  3. 51% of consumers in Italy would tell their AI agent which brands to consider

    AccentureItalyJul 2026

  4. 60% of consumers in Italy expect at least half of their spending in a category to be influenced by AI in the next 12 months

    AccentureItalyJul 2026

  5. 68% of consumers in Italy would trust a personal AI agent more than their best friend to make a purchase on their behalf

    AccentureItalyJul 2026

  6. 72% of consumers in Italy would let an AI agent autonomously handle commerce tasks (deals, complaints, reorders, renewals) as long as they keep full control

    AccentureItalyJul 2026

  7. 8% of consumers in Italy would already let an AI agent complete the entire transaction autonomously

    AccentureItalyJul 2026

About this report

Published
30 Jul 2026
Type
Survey
Countries
Regions

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