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What matters to today's consumer 2025

Capgemini Research Institute9 Jan 2025Surveyn=12,000Global

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What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

  1. 58% of consumers have replaced traditional search engines with Gen AI tools for product/service recommendations, up from 25% in 2023

    Capgemini Research InstituteGlobalJan 2025n=12,000

  2. Around 7 in 10 Gen Zs learned about new products through social media influencers in 2024, up from 45% in 2023

    Capgemini Research InstituteGlobalJan 2025

About this report

Publisher
Capgemini Research Institute (Capgemini)
All 7 Capgemini reports in the library
Published
9 Jan 2025
Type
Survey
Sample
n=12,000
Regions

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