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From hype to habit: How consumers are embracing AI (AI and consumers survey 2025, research brief)

Capgemini Research Institute11 Dec 2025Surveyn=10,027Global

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What Market Radar took from it

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  1. 53% of consumers have made a purchase based on Gen AI recommendations.

    Capgemini Research InstituteGlobalDec 2025n=10,027

  2. 64% of consumers are open to purchasing new products or services recommended by Gen AI.

    Capgemini Research InstituteGlobalDec 2025n=10,027

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About this report

Publisher
Capgemini Research Institute (Capgemini)
All 7 Capgemini reports in the library
Published
11 Dec 2025
Type
Survey
Sample
n=10,027
Regions

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