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The Human Touch: Zwischen Mensch und Maschine – wie wir den Einzelhandel neu gestalten (press release 09.09.2026)

IFH Köln9 Sep 2026Surveyn=1,000Germany

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  1. 56% of German consumers use AI chatbots (around three quarters of 16-29s)

    IFH KölnGermanySep 2026n=1,000

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AI Consumer Trends for members

Telco · EMEA

About this report

Published
9 Sep 2026
Type
Survey
Sample
n=1,000
Countries
Regions

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