AI in the Aisles: Over Half of Brits Now Use ChatGPT to Help with Their Shopping

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 32% of UK shoppers would not trust AI to complete purchases on their behalf.

   OmnisendUnited KingdomAug 2025n=1,046

2. 34% of UK shoppers turn to AI for product research.

   OmnisendUnited KingdomAug 2025n=1,046

3. 55% of UK consumers use generative AI tools when shopping online.

   OmnisendUnited KingdomAug 2025n=1,046

Used in Market Radar

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About this report

Publisher

Omnisend
All 4 Omnisend reports in the library

Published

21 Aug 2025

Type

Survey

Sample

n=1,046

Countries

• United Kingdom

Regions

• EMEA

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