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Nearly 60% of Americans Use Gen AI Tools for Online Shopping - 1 in 4 Say ChatGPT Beats Google for Product Research
Omnisend21 Aug 2025Surveyn=1,200United States
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What Market Radar took from it
The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.
32% of US consumers feel reluctant to let AI handle transactions, down from 66% in February 2025.
OmnisendUnited StatesAug 2025n=1,200
85% of US consumers report concerns about AI in shopping (privacy, misread preferences, irrelevant recommendations, overuse).
OmnisendUnited StatesAug 2025n=1,200
About this report
- Publisher
- Omnisend
All 4 Omnisend reports in the library - Published
- 21 Aug 2025
- Type
- Survey
- Sample
- n=1,200
- Countries
- Regions
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