Handing shopping over to AI: How far will shoppers actually go? (Omnisend AI shopping report)

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 61% of Australians used generative AI for shopping-related tasks in the past six months (55% last year)

   OmnisendAustralia2026

2. 70% of Australians use ChatGPT for shopping, up from 40%

   OmnisendAustralia2026

3. 60% of Brits use ChatGPT for shopping, up from 39%

   OmnisendUnited Kingdom2026

4. 67% of Brits used generative AI for shopping-related tasks in the past six months (55% last year)

   OmnisendUnited Kingdom2026

5. 38% of Americans have completed a purchase directly inside ChatGPT

   OmnisendUnited States2026

6. 56% of Americans use ChatGPT for shopping, down from 65% last year

   OmnisendUnited States2026

7. 63% of Americans used generative AI for shopping-related tasks in the past six months (59% last year)

   OmnisendUnited States2026

Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Omnisend
All 4 Omnisend reports in the library

Published

2026

Type

Survey

Countries

• Australia
• United Kingdom
• United States

Regions

• US
• EMEA
• APAC

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