Omnisend Study: 80% of U.S. Shoppers Okay with AI Completing Online Purchases

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 70% of US shoppers would disengage, complain or leave negative feedback if a retailer uses AI to tailor prices

   OmnisendUnited StatesMar 2026n=1,072

2. 80% of US shoppers are open to AI taking over final transactions, up from 34% in February 2025

   OmnisendUnited StatesMar 2026n=1,072

Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Omnisend
All 4 Omnisend reports in the library

Published

18 Mar 2026

Type

Survey

Sample

n=1,072

Countries

• United States

Regions

• US

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