NZ Telecommunications Customer Satisfaction Tracking - 6 monthly report July-December 2025

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 59% of New Zealanders who looked to switch mobile provider did so because they wanted to pay less (Jul-Dec 2025), up from 53% a year earlier

   Commerce Commission New ZealandNew Zealand2026n=132

About this report

Publisher

Commerce Commission New Zealand

Published

2026

Type

Official statistics

Sample

n=132

Countries

• New Zealand

Regions

• APAC

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