Financial Lives 2024 survey - Retail banking - Selected findings

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 75% of UK day-to-day account holders used a mobile banking app in the 12 months to May 2024, up 7pp since 2022, while only 26% banked face to face in a branch

   Financial Conduct AuthorityUnited KingdomMay 2025n=17,950

Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Financial Conduct Authority
All 3 Financial Conduct Authority reports in the library

Published

May 2025

Type

Official statistics

Sample

n=17,950

Countries

• United Kingdom

Regions

• EMEA

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