Using AI in eCommerce: 7 in 10 online shoppers surveyed want to use AI within the next 12 months

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 61% of Indian online shoppers fear AI shopping tools may push biased or sponsored products

   LocalCirclesIndiaFeb 2026n=18,824

2. 64% of Indian online shoppers want to use AI in the next year to discover products and get personalised recommendations

   LocalCirclesIndiaFeb 2026n=19,000

3. 73% of Indian online shoppers worry their personal data may not be secure when they use AI to shop; 69% cite lack of transparency in how AI judges products

   LocalCirclesIndiaFeb 2026n=18,824

4. Only 9% of Indian online shoppers want a personal AI shopping agent that does everything for them; 49% prefer AI inside e-commerce apps and 17% ChatGPT-style prompts

   LocalCirclesIndiaFeb 2026n=18,438

About this report

Publisher

LocalCircles
All 2 LocalCircles reports in the library

Published

17 Feb 2026

Type

Survey

Sample

n=19,000

Countries

• India

Regions

• APAC

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