Telecommonitor klantbeleving 2025 - Onderzoeksrapport

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 48% of Dutch mobile customers neither switched mobile subscription nor looked into switching in the past 12 months (ACM Telecommonitor 2025).

   Autoriteit Consument & Markt, Motivaction Stempunt panelNetherlandsMay 2026n=1,122

2. 52% of Dutch home-internet customers neither switched nor looked into switching their internet subscription or package in the past 12 months (ACM Telecommonitor 2025).

   Autoriteit Consument & Markt, Motivaction Stempunt panelNetherlandsMay 2026n=1,296

Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Autoriteit Consument & Markt, Motivaction Stempunt panel

Published

6 May 2026

Type

Official statistics

Sample

n=1,296

Countries

• Netherlands

Regions

• EMEA

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