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Les Français & l'agentic commerce (Sondage OpinionWay pour La Retail Tech, novembre 2025)
OpinionWay6 Nov 2025Surveyn=1,035France
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12% of French adults already use AI assistants (ChatGPT, Gemini, Claude, Copilot, Le Chat) to research clothing, shoes and fashion accessories before buying; 30% do so or are considering it
OpinionWayFranceNov 2025n=1,035
18% of French adults use or could use AI when shopping to find inspiration (product ideas, trends, looks); 33% among 18-24s
OpinionWayFranceNov 2025n=1,035
24% of French adults would buy clothing, shoes or fashion accessories directly through an AI assistant without going to a retailer's website; 48% of 25-34s
OpinionWayFranceNov 2025n=1,035
29% of French adults already use AI to research information before a purchase in at least one category.
OpinionWayFranceNov 2025n=1,035
47% of French adults use or consider using AI to research information before a purchase.
OpinionWayFranceNov 2025n=1,035
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