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Gartner Survey Finds Consumers Want AI Shopping Help, But Not AI Purchase Decisions (press release)
Gartner27 May 2026Surveyn=322United States
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Only 11% of US consumers are willing to let AI make purchase decisions, even in lower-stakes categories such as personal care
GartnerUnited StatesMay 2026n=322
About this report
- Publisher
- Gartner
All 16 Gartner reports in the library - Published
- 27 May 2026
- Type
- Survey
- Sample
- n=322
- Countries
- Regions
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