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Bain retail holiday insights 2025: Agentic AI poised to disrupt retail (press release)

Bain & Company13 Nov 2025SurveyUnited States

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  1. Half of US consumers are not comfortable letting AI autonomously handle end-to-end transactions, though trust is rising fast

    Bain & CompanyGlobalNov 2025

  2. 17% of US online shoppers say they will begin their holiday shopping with an AI platform such as ChatGPT or Perplexity; 30% plan to start with Google search.

    Bain & CompanyUnited StatesNov 2025

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AI Consumer Trends for members

E-commerce · US

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Published
13 Nov 2025
Type
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