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APAC's Omnichannel Revolution (NIQ webinar deck; NielsenIQ APAC Omnichannel survey June 2025)

NielsenIQJun 2025SurveyAustralia, Hong Kong and 5 more countries

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What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

  1. 49% of online shoppers in seven APAC markets bought through promotions, vs 30% offline

    NielsenIQ7 countriesJun 2025

  2. 30% of APAC shoppers expect free delivery within 24 hours

    NielsenIQAPACJun 2025

  3. 44% of APAC shoppers say that if prices keep rising they will search both online and offline for the best deals

    NielsenIQAPACJun 2025

  4. 52% of APAC consumers discover products through social media

    NielsenIQAPACJun 2025

  5. 54% of APAC shoppers have used buy-online-pick-up-in-store; 41% have returned online purchases in store

    NielsenIQAPACJun 2025

  6. 73% of APAC consumers find a seamless online and offline experience important

    NielsenIQAPACJun 2025

  7. 87% of APAC shoppers will buy a product offline if it is not available online (82% vice versa); 73% call a seamless online-offline experience important

    NielsenIQAPACJun 2025

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E-commerce · APAC

About this report

Published
Jun 2025
Type
Survey
Regions

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