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Agentic AI Commerce Hinges on Consumer Trust (Bain AI Payments Consumer Survey, March 2025)

Bain & Company1 Jul 2025Surveyn=2,016United States

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  1. 72% of US consumers have used AI, but only 24% feel comfortable using AI to complete purchases today and just 10% have bought something using AI; security and privacy top concerns

    Bain & CompanyUnited StatesJul 2025n=2,016

About this report

Published
1 Jul 2025
Type
Survey
Sample
n=2,016
Countries
Regions

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