2026 U.S. Retail Banking Satisfaction Study (via ABA Banking Journal)

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 20% of US retail bank customers moved money away from their primary bank in the past three months, up from 17% last year

   J.D. PowerUnited StatesMar 2026

About this report

Publisher

J.D. Power
All 4 J.D. Power reports in the library

Published

27 Mar 2026

Type

Survey

Countries

• United States

Regions

• US

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