Super Panorama Mobile Time/Opinion Box – Apps, Mensageria, IA Generativa (2026)

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 15.3% of Brazilian genAI users would trust an AI assistant to handle: Cancelamento de um serviço

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

2. 18.2% of Brazilian genAI users would trust an AI assistant to handle: Agendamento de consulta médica ou exame

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

3. 16% of Brazilian smartphone owners subscribe to a paid generative AI service (Mar 2026)

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

4. 75.6% of Brazilian smartphone owners used generative AI assistants in the last 12 months

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

5. 2.2% of Brazilian smartphone users search the internet using only a gen AI assistant, not a search engine; 5.5% use AI more than search and 25.3% use both equally

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

6. 51.6% of Brazilian WhatsApp users would switch mobile operator if theirs started charging WhatsApp traffic against the data allowance

   Mobile Time / Opinion BoxBrazilJun 2026n=4,068

7. 54% of Brazilian smartphone users make more voice calls over WhatsApp than over their mobile operator's minutes

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

8. 79.4% of Brazilian smartphone users were served by chatbots in the past 12 months

   Mobile Time / Opinion BoxBrazilJun 2026n=4,138

9. Brazilian smartphone users rate chatbot service 5.6 out of 10

   Mobile Time / Opinion BoxBrazilJun 2026

10. Only 15% of Brazilian gen AI users would trust an AI assistant to make a small online purchase for them, versus 67.3% for information search

    Mobile Time / Opinion BoxBrazilJun 2026n=3,128

Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Mobile Time / Opinion Box (Mobile Time)
All 2 Mobile Time reports in the library

Published

Jun 2026

Type

Survey

Sample

n=4,138

Countries

• Brazil

Regions

• LatAm

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