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Second EY Global AI Sentiment Survey (press release: Nearly half of global consumers now use AI to guide savings and investment decisions)

EY24 Apr 2026Surveyn=18,152Global

Read the report at EY (opens in a new tab)

What Market Radar took from it

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  1. 11% of global consumers have deferred to AI to manage their finances with little or no human intervention

    EYGlobalApr 2026n=18,152

  2. 14% of global consumers have allowed AI to select financial services providers on their behalf

    EYGlobalApr 2026n=18,152

  3. 21% of global consumers use AI agents for financial product recommendations

    EYGlobalApr 2026n=18,152

  4. 49% of global consumers have used AI to support savings and investment decisions in the past six months

    EYGlobalApr 2026n=18,152

  5. 50% of global consumers believe AI could help detect and prevent financial fraud; 18% have used AI to protect personal financial data

    EYGlobalApr 2026n=18,152

  6. 68% of Gen Z respondents use AI for some aspect of financial management

    EYGlobalApr 2026n=18,152

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Finance 2026

About this report

Published
24 Apr 2026
Type
Survey
Sample
n=18,152
Regions

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