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Internet purchases - problems encountered (2021 onwards) [isoc_ec_iprb21]

Eurostat16 Dec 2025Official statisticsGermany, Spain and 6 more countries

Read the report at Eurostat (opens in a new tab)

Also atec.europa.eu/…/isoc_ec_iprb21ec.europa.eu/…/isoc_ec_iprb21ec.europa.eu/…/isoc_ec_iprb21ec.europa.eu/…/isoc_ec_iprb21ec.europa.eu/…/isoc_ec_iprb21

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

  1. 20.33% of individuals aged 16-74 who bought online in the last 3 months in France experienced delivery slower than indicated when buying online in the last 3 months (2025)

    EurostatFranceDec 2025

  2. 37.01% of individuals aged 16-74 who bought online in the last 3 months in France encountered a problem when buying online in the last 3 months (2025)

    EurostatFranceDec 2025

  3. 13.63% of individuals aged 16-74 who bought online in the last 3 months in Germany experienced delivery slower than indicated when buying online in the last 3 months (2025)

    EurostatGermanyDec 2025

  4. 23.35% of individuals aged 16-74 who bought online in the last 3 months in Germany encountered a problem when buying online in the last 3 months (2025)

    EurostatGermanyDec 2025

  5. 21.73% of individuals aged 16-74 who bought online in the last 3 months in Italy experienced delivery slower than indicated when buying online in the last 3 months (2025)

    EurostatItalyDec 2025

  6. 41.37% of individuals aged 16-74 who bought online in the last 3 months in Italy encountered a problem when buying online in the last 3 months (2025)

    EurostatItalyDec 2025

  7. 35.34% of individuals aged 16-74 who bought online in the last 3 months in the Netherlands experienced delivery slower than indicated when buying online in the last 3 months (2025)

    EurostatNetherlandsDec 2025

  8. 57.87% of individuals aged 16-74 who bought online in the last 3 months in the Netherlands encountered a problem when buying online in the last 3 months (2025)

    EurostatNetherlandsDec 2025

  9. 41.79% of individuals aged 16-74 who bought online in the last 3 months in Norway experienced delivery slower than indicated when buying online in the last 3 months (2025)

    EurostatNorwayDec 2025

  10. 67.06% of individuals aged 16-74 who bought online in the last 3 months in Norway encountered a problem when buying online in the last 3 months (2025)

    EurostatNorwayDec 2025

Market Radar takes 16 figures from this report; the 10 newest are shown here.

Used in Market Radar

The Market Radar pages that use this report.

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About this report

Published
16 Dec 2025
Type
Official statistics
Regions

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