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Decoding Digital Patience

Twilio16 Oct 2025Surveyn=1,031Australia

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What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

  1. 49% of Australians would rather start service directly with a human agent even if it takes longer (42% across APAC); 84% want easy transfer from AI to a human

    TwilioAustraliaOct 2025n=1,031

About this report

Published
16 Oct 2025
Type
Survey
Sample
n=1,031
Countries
Regions

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