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Baromètre de satisfaction des utilisateurs vis-à-vis des opérateurs mobiles et internet - Mesure 2025 (Observatoire de la satisfaction client, édition 2026)

Arcep16 Feb 2026Official statisticsn=4,029France

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  1. 17% of French mobile subscribers had a quality-of-service problem with their mobile operator in the past 12 months (11% poor call/SMS quality, 10% poor mobile internet quality), Arcep satisfaction barometer, measure 2025.

    ArcepFranceFeb 2026n=4,029

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About this report

Published
16 Feb 2026
Type
Official statistics
Sample
n=4,029
Countries
Regions

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