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Artificial Intelligence in Financial Services Survey 2025 - Topline Results
Consumer ReportsDec 2025Surveyn=4,073United States
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What Market Radar took from it
The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.
25% of US adults say nothing would make them comfortable with AI agents making financial decisions on their behalf
Consumer ReportsUnited StatesDec 2025n=4,073
39% of US adults would be very uncomfortable with an AI agent purchasing routine products or services for them without approval (24% comfortable)
Consumer ReportsUnited StatesDec 2025n=4,073
45% of US adults say being able to approve each action before it happens would make them more comfortable with AI agents making financial decisions
Consumer ReportsUnited StatesDec 2025n=4,073
47% of US adults want to be able to speak with a human at any time to override or stop an AI financial agent
Consumer ReportsUnited StatesDec 2025n=4,073
54% of US adults would be very uncomfortable with an AI agent applying for a loan or credit card on their behalf without approval
Consumer ReportsUnited StatesDec 2025n=4,073
70% of US adults who encountered AI fraud alerts from a financial company felt generally positive about it
Consumer ReportsUnited StatesDec 2025n=916
About this report
- Publisher
- Consumer Reports
All 2 Consumer Reports reports in the library - Published
- Dec 2025
- Type
- Survey
- Sample
- n=4,073
- Countries
- Regions
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