Australia Post eCommerce Report 2026

What Market Radar took from it

The figures Market Radar reads from this report, as its data records them, each with the publisher, the place and the date.

1. 16% of Australian shoppers are advocates of agentic commerce, vs 44% of businesses

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2. 6 in 10 shoppers are comfortable using AI, and 32% are already using it for shopping advice

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3. 69% of Australian shoppers want a range of delivery options at checkout

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4. 8 in 10 Australian shoppers hunt for the best deals online

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5. 81% shop around for deals — 8 in 10 hunt for the best deals online

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6. 82% of Australian households shopped online in 2025, a record

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7. Australian online basket sizes shrank to $96

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8. Australians spent $82.6b online in 2025, up 14% YoY; 24% of retail spend is now online

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Used in Market Radar

The Market Radar pages that use this report.

About this report

Publisher

Australia Post
All 4 Australia Post reports in the library

Published

2026

Type

Survey

Countries

• Australia

Regions

• APAC

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